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Declined Reasons

When a request is declined, the system ensures clear communication by furnishing comprehensive explanations to the end user or client regarding the reasons for the declined request.

Moreover, the reasons should be listed as service wise.

Decline CodeDescription
FADR01Paper texture is detected from the provided image.
FADR02Detected use of the paper mask.
FADR03The face image is not live, detected as a replay attack.
FADR04Silicone OR artificial mask detected.
FADR05The provided image is a screenshot.
FADR06The face image is altered/edited.
FADR07Evasion attack detected.
FADR083D animated face feature detected.
FADR09Face might be under-exposed due to lighting conditions.
FADR10Face might be over-exposed due to bright lighting.
FADR11Face not detected in Image.
FADR12Face not detected in Matched Image.
FADR13Face not detected in Both Images.
FADR14Face detected with low confidence in Original Image.
FADR15Face detected with low confidence in Matched Image.
FADR16Face detected with low confidence in both Images.
FADR17The provided image appears to be blurry.
FADR18The provided image appears to be affected by motion blur.
FADR19The image has a noticeable ray of light or shine.
FADR20The provided proof is invalid. Please submit a clear, properly formatted image proof.
FADR21Paper texture OR Replay attack detected from provided proof.
FADR22Selfie image is identical to Document/Selfie image.
FADR23One of the images is captured too close to the camera.
FADR24One of the images is captured too far to the camera.